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HomeBasic PhonesUniden DECT 6.0 Cordless Digital Answering System with Caller ID and 2 Extra Handsets and Charging Cradles |
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| Customer Reviews: | | Average Customer Review:
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Phone Review Nov 16, 2008
Overall, a pretty good product. The only thing I disliked was the lack of a speakerphone on the answering mcahine base. It is on each phone, but otherwise, it works great. Good range on the phones, and good charge time.
1 of 1 found the following review helpful:
 broke twice in first six months--customer service terrible Nov 13, 2008
I purchased this product at the end of January and the center navigation key, which provides access to both Caller ID and the phonebook, broke on one handset within the first couple months. After putting up with it for a bit, I called customer service. They said the handset would have to be replaced, but I needed to pay $10 to do so. I sent in my money and received a refurbished handset, which did work--for a while. Meanwhile, the second original handset developed the same issue. When I called customer service about that, it took four tries to get through, after being on hold for 20 minutes or more each time. When I finally got to someone, I was told that I needed to send in another $10 for a new handset. When I protested (very politely, I might add), I was transferred to a customer service supervisor. AFter being on hold for 47 minutes, my call was disconnected after a message saying they were experiencing "technical difficulties" I called back, got through right away, and was again transferred to a supervisor, and again disconnected after 36 minutes on hold! I would not recommend this product or anything made by this manufacturer, because they do not stand by the quality (or lack thereof) of their products!
 Outstanding Phones Nov 11, 2008
After years of fiddling with various cordless phones, we finally have a long term solution. These phones have twice the range of any previous phone - 900MHz, 2.4GHz, 5.8GHz...nothing compares to these phones. We've had them for a month and they work flawlessly.
I un-boxed and charged the phones for a day. I then set up each handset using the menus...it was easy to do, without reading the user guide. I use several features, but the best part is that I can talk on the phones (and talk and talk and talk for at least five hours at a time) while traveling almost anywhere on my 2 acre property with no problems.
Voice quality is fine, both through the handset and any of our several headsets. The belt clips (included for each phone) allow the phones to be carried easily, keeping both hands free to work while talking via a headset.
The answering machine was easy to set up as well, and it works fine.
I highly recommend this phone set. Others are more expensive but I don't see any sense in paying more when you can get great performance and reasonable features with these phones instead.
 missed the basics Nov 09, 2008
I found a deal on this phone system. I got 5 cordless phones and base for $89.99 in store. Set-up was really easy, no configuring. I was expecting this phone to be very clear. It started making staticky noises when it is 30 feet away from the base. In addition, the ringer volume is pretty bad. I've had uniden phones before and they lasted a long time and quality was great. But for most people, I think the two basic features of the phone set are poor.
 No more "do not disturb button" Nov 02, 2008
The "do not disturb" button in an earlier version has disappeared. Bummer, because it was one of the most useful features of my old Uniden. Also the answering machine sounds "scratchy" and the old one didn't. Other than that, the phone is OK.
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